Delivery Information

Shipping & Delivery

Providing quality and reliable service does not stop when you purchase Rising Sun products, we offer shipping and delivery within the areas we service.

Privacy & Security

All orders are handled by professionals and are treated with the utmost professionalism. As such, Rising Sun keeps what you order private and does not share this information with anybody else.

Ordering

After you’ve browsed through our product line of amazing wood products, now it’s time to order. You can do this by clicking on the “ADD TO CART” icon and you on your next step to creating that wonderful building you have in mind.

Viewing Orders

You’re already done with ordering and now you want to check if you’ve got everything you need.  All orders made can be seen in the Shopping Cart section of the website.  Here, you can see what the quantity, the sub-total and grand total of the items you purchased. This page also offers a quotation of what you ordered along with the shipping cost.

Returns & Replacements 

Returns and replacements are handled on a case to case basis only and are subject to government laws.

Payment, Pricing & Promotions

We accept credit cards and cash for all our transactions.  Want to hear about what’s new with Rising Sun and our products?  Kindly visit the website for updates on pricing and exciting promos that are on their way.

Updating Account Information

Want to update your profile with us? All account information can be updated after logging in and going to the “Settings” section.